Refund policy

All Products available on our website are not applicable for RETURNS / EXCHANGE / REFUND once order has been successfully placed. 

We only replace items if they are defective or damaged. If you need to exchange it for the same product, send us an email at houseofraasstore@gmail.com .In case of damage products received, proper parcel opening video is compulsory. 

Note:-

1️⃣   In case of damage products received, proper parcel opening video is compulsory. 
2️⃣   Products that have been customized as per client requirements will not be eligible for exchange/returns.
3️⃣   Prepaid orders can be cancelled within 2 days only if not dispatched. Dispatched orders can not be cancelled in any case.
4️⃣   Customized orders can be booked with full payment only.